Is AliExpress legit? How to buy safely from the US

How does AliExpress Buyer Protection work?

AliExpress offers a refund if your item does not arrive, arrives damaged or is not as described, within the protection period. According to AliExpress, you can open a case within 15 days of receiving the item, and eligible items have free returns within 15 days of delivery. Returns for a change of mind are paid by the buyer, and items like underwear, socks, food, batteries and custom products are excluded.

How do I choose a reliable AliExpress seller?

• Check the store’s rating and how long it has been open.
• Read recent reviews with photos from buyers in the US or Canada.
• Compare the product photos with the specs: size, material, voltage and plug type.
• Avoid paying outside AliExpress, which removes your protection.

Will I pay import duties on AliExpress orders?

Possibly. Low-value packages no longer enter the US duty-free: US Customs and Border Protection says the de minimis exemption for goods worth $800 or less is suspended for all countries. On AliExpress, any import charges for US orders are shown at checkout, so look at the final total before you pay.

How long does AliExpress shipping take?

It depends on where the item ships from. Items in local or regional warehouses can arrive in days, while items shipped from overseas take longer. The product page shows the delivery estimate for your address, and that estimate is the one Buyer Protection uses.

When is Amazon a better choice?

When you need the item fast, want simple returns or the price difference is small after shipping and import charges. Our comparison of Amazon and AliExpress covers it in detail.